Shipping Policy

Thank you for shopping with us! We are committed to providing fast, reliable, and secure delivery for every order.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• Local Orders: 3–7 business days

• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may also offer Free Shipping on eligible orders during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment.

Please allow up to 24 hours for tracking information to become available.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may occur. We are not responsible for orders shipped to incorrectly entered addresses.

Delayed or Lost Shipments

While we work with trusted shipping partners, unexpected delays may occasionally occur.

If your package has not arrived within the estimated delivery time, please contact our support team, and we will assist you in locating your order.

Damaged Packages

If your package arrives damaged:

• Take clear photos of the package and product.

• Contact us within 48 hours of delivery.

• We will review the issue and provide an appropriate resolution.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

We are always happy to help and will respond as quickly as possible.